Yep CFS is a retail fund.
Yes, Industry funds are cheaper and yes their diversified options (Balanced, Growth etc) will generally perform better than retail funds. As they are invested similarly (almost the same asset allocation) and are quite often managed by the same fund managers.
A retail fund however may provide the potential for higher returns if you and your advisor are able to select the right mix of single sector funds (which is quite difficult over the long term). Previously they've included, but not so much anymore  resources, BRIC funds, geared share funds, small companies etc (these options are generally not available in industry funds).
Industry funds have fewer investment options, limited flexibility, less bells and whistles and no one to tell you if you’re doing it right.
There’s no such thing as a free lunch, so if you want ongoing advice you'll have to pay for it, in some form or another. Commissions via super funds is okay with me. But if you don't want an advisor to tell you what to do and hold your hand for the next 20 years, don't pay them and use an industry fund instead.
But remember, good advice is worth every dollar. Contrary to popular belief it’s not the role of an advisor to pick the “best” superfund which gives the “best” returns each year. Your superfund is just a vehicle to get you from point A to point B, it’s an advisors role to tell you how to get there.
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