|
Question 2:
(FYI hardest question in the assignment in my view) What they are after here are “open” questions such as “how do you feel about...”, “what would do in the event of....” and “Why have you....”. they are not after questions that would give short one word answers i.e. yes or no.
In terms of what questions you should ask...you should look at each section and ask yourself what do I need to know so I can provide quality advice to my clients and what question will extract the most information.
Section 2: from this section you would be trying to determine their current financial position. This would actually be the hardest question to ask out of the 4 they have given you. As this section would normally be factual type questions (which is why I haven’t given you a sample, couldn’t think of one).
Section 3: This should be a risk insurance question, you would be trying to determine if the level of cover they have would be enough in the event of death, disablement or illness. As such your question should be posed in such a way that the client can see for themselves, if there is a need that should be filled.
“In the event of death, disablement or illness, what would be the impact on your current financial needs, goals and objectives? Such as your day to day living expenses, your future retirement, paying off your mortgage and going on that O/S trip”.
Section 5: From this section you would need to determine how strongly a client feels towards a particular goal, how flexible they are and what are their priorities. A question might be like this:
“Tell me about your retirement, when would like to retire? What lifestyle you would like to live? What income would you need to support it and how long would like that to last?”
Section 9: This section doesn’t really tell you how their super is invested or if they are making any contributions to it. Your question might be structured around trying to find this out.
|